Privacy Policy

1. Introduction

Sapphire Group Ltd (Sapphire) are committed to protecting and preserving the privacy of visitors to the website or those communicating electronically with the company.

This Privacy Policy outlines what happens to personal data that is to provided to Sapphire, or that is collected during a visit to this site. This Privacy Policy should be read in conjunction with Sapphire’s Terms & Conditions for website use. Sapphire do occasionally update this Policy so please do return and review this Policy from time to time.

2. Information Sapphire Collect

In running and operating this website, Sapphire may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below:

  • Details of visits to Sapphire’s website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist Sapphire in understanding how visitors use this website;
  • Information that visitors provide to Sapphire as a result of filling in forms on Sapphire’s website, such as when a visitor registers for information or makes a purchase;
  • Information provided to Sapphire when Sapphire’s visitors communicate with Sapphire electronically for any reason.

3. Use of Cookies

Cookies are sometimes used to improve the website experience of a visitor to a website. Sapphire may sometimes use cookies on this website to record aggregate statistical information about the visitors to Sapphire’s site and the use that Sapphire’s visitors make of the website. When collected this information is used by Sapphire to improve Sapphire’s website and further enhance the visitor experience, and may be shared with advertisers. Pease note that no personally identifiable information is recorded.

Sapphire may also use the cookies to gather information about your general internet use to further assist Sapphire in developing or website. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive and then stored there and transferred to Sapphire where appropriate to help Sapphire to improve Sapphire’s website and the service that Sapphire provide to you.

All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.

Sapphire’s advertisers and partners may also use cookies on their website. Sapphire have no control over this and you should review the privacy policy of any advertiser or partner that you visit as a result of an advert or link on this website.

4. Use of Your Information

The information Sapphire collect is used for Sapphire’s own use in developing Sapphire’s website and also occasionally by advertisers on this site. In addition, Sapphire may use the information for the following purposes:

  • To provide you with information relating to Sapphire’s website, products or Sapphire’s services that you request from us;
  • To provide you with information on other products that Sapphire feel may be of interest to you;
  • To meet Sapphire’s contractual obligations to you;
  • To notify you about any changes to Sapphire’s website, including improvements, and service or product changes that may affect Sapphire’s website.

If you are an existing customer, Sapphire may contact you with information about goods and services similar to those that you have expressed an interest in previously via Sapphire’s website

Finally, Sapphire may use your data, or allow carefully selected third parties to use your data, so that you can be provided with information about unrelated goods and services which Sapphire consider are likely to be of interest to you. Sapphire or they may contact you about these goods and services by any of the methods that you consented to at the time your information was collected.

If you are a new customer, Sapphire will only contact you or allow third parties to contact you only when you have provided consent and, only by those means you provided consent for.

If you do not want Sapphire to use your data for Sapphire’s or third parties use then you will always have the option to object to such use.

5. Storing Your Personal Data

Information that Sapphire collect may on occasion be transferred and stored outside of the European Union for the purpose of supplying Sapphire’s goods or services to you. By submitting your personal data, you agree to this transfer, storing or processing. Sapphire will always take all reasonable precautions to make sure that your data remains secure and is handled in accordance with this Privacy Policy.

Acceptance of your order and the completion of the contract between you and Sapphire will take place when receipt of full payment is acknowledged by Sapphire therefore, please print out these terms and conditions and the order acknowledgement screen for your own records.

6. Disclosing Your Information

Where applicable, Sapphire may disclose your personal information to any member of Sapphire’s group. This includes, where applicable, Sapphire’s subsidiaries, Sapphire’s holding company and its other subsidiaries (if any).

Sapphire may also disclose your personal information to third parties:

  • Where Sapphire sell any or all of Sapphire’s business and/or Sapphire’s assets to a third party;
  • Where Sapphire are legally required to disclose your information;
  • To assist fraud reduction and minimise credit risks.

7. Third Party Links

You mind find links to third party websites on Sapphire’s website. These websites should have their own privacy policies which you should check. Sapphire do not accept any responsibility or liability for their policies whatsoever as Sapphire have no control over them.

8. Access to Information

The Data Protection Act 1998 gives all individuals the right to access personal information that is held about them. You can request a copy of any information that Sapphire hold about you. Please note that any request for this information may be subject to payment of £25.00 which covers Sapphire’s administrative costs. Please contact Sapphire if you wish to make such a request.

9. Contacting Us

If you have any questions or queries relating to this Privacy Policy then please contact Sapphire at:

Sapphire Group Ltd.
1-6 Speedy Place
(off Cromer Street)

Registered in England & Wales – registration number: 2642975
VAT GB 934089900

+44 (0) 844 870 0339