Terms & Conditions

1. Introduction

This website is operated by Sapphire Group Ltd (Sapphire). As a user of this website you acknowledge that any use of this website including any transactions you make is subject to our terms and conditions below.

Your use of this website implies your acceptance of these terms and conditions in full. If you disagree with all or any part of these terms and conditions, you should not use this website.


  • read through these terms and conditions carefully before using this website;
  • print a copy for future reference;
  • also read our Privacy Policy section regarding your personal information.

2. Intellectual Property

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in Sapphire unless stated otherwise. All such intellectual property rights are reserved.

You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

3. Acceptable use

You must not use this website:

  • in any way that causes, or may cause, damage to the website or lack of availability of or accessibility to the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
  • to copy, store, host, transmit, send, use, publish or distribute any material which consists of or is linked to any spyware, computer virus, Trojan horse, worm, keystroke logger or other malicious computer software;
  • transmit or send unsolicited commercial communications.

You must not without Sapphire’s express, written consent, use this website:

  • for any purposes related to marketing;
  • to conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting).

4. Order process

All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.

Acceptance of your order and the completion of the contract between you and Sapphire will take place when receipt of full payment is acknowledged by Sapphire therefore, please print out these terms and conditions and the order acknowledgement screen for your own records.

5. Payment

Sapphire will take payment from your card at the time of your order, once your card details have been verified.

To ensure that your card is not being used without your consent, Sapphire will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

The price you pay is the price displayed on this website at the time of order.

All prices are shown in £’s sterling and exclude VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise.

6. Restricted access

You are responsible for keeping confidential any user ID and password Sapphire provide you with or enable you to create to facilitate access to restricted areas of this website.

Sapphire reserve the right to restrict or completely withdraw access to any and all aspects of this website, at its sole discretion.

7. User Submissions

All material that you submit to this website, for whatever purpose is deemed ‘User Submission/User Submissions’.

Sapphire does not claim ownership of User Submissions you provide to Sapphire (including feedback and suggestions) or post, upload, input or submit to any technical forum for review by the general public, or by the members of any public or private community. However, by posting, uploading, inputting, providing or submitting (“Posting”) your User Submission you are granting Sapphire and its affiliated companies permission to use your User Submission in connection with the operation of their businesses (including, without limitation, all Sapphire Services), including, without limitation, the license rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your User Submission and the right to publish your name in connection with your User Submission.

No compensation will be paid with respect to the use of your User Submissions, as provided herein. Sapphire is under no obligation to post or use any User Submission you may provide and Sapphire may remove any User Submission at any time in its sole discretion.

By Posting a User Submission you warrant and represent that you own or otherwise control all of the rights to your User Submission as described in these Terms & Conditions including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the User Submissions.

Sapphire reserve the right to edit or remove any User Submissions to this website.

Notwithstanding this rights under these terms and conditions in relation to user submissions, Sapphire do not undertake to monitor the submission or the publication of such content on this website.

8. Limited warranties

Sapphire do not warrant the completeness or accuracy of the information published on this website; nor do Sapphire commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law Sapphire exclude all representations, warranties and conditions relating to this website and the use of this website including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill.

9. Limitations and exclusions of liability

Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in these terms and conditions are subject to the preceding paragraph;

Sapphire will not be liable to you in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:

  • economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings);
  • loss of or damage to revenue, profits, production or goodwill;
  • any loss or corruption of any data, database or software;
  • any special, indirect or consequential loss or damage;
  • suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.

Sapphire’s aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same clause.

10. Indemnity

You hereby indemnify Sapphire and undertake to keep Sapphire indemnified against any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Sapphire to a third party in settlement of a claim or dispute on the advice of Sapphire’s legal advisers) incurred or suffered by Sapphire arising out of any breach by you of any provision of these terms and conditions or arising out of any claim that you have breached any provision of these terms and conditions.

11. Breaches of these terms and conditions

If these terms and conditions are breached by you in any way, Sapphire may take such action as deemed appropriate to deal with the breach, including suspending or cancelling your access to the website, and/or taking court proceedings against you.

12. Miscellaneous Provisions

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

Sapphire reserve the right to revise these terms and conditions at any time. Revised terms and conditions will take effect when posted on the website (see date at the top). Please check this page regularly to ensure you are familiar with the current version. Your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

13. Our details

Sapphire Group Ltd.
1-6 Speedy Place
(off Cromer Street)

Registered in England & Wales – registration number: 2642975
VAT GB 934089900

Contact: info@sapphiregroup.com
+44 (0) 844 870 0339